Critical Analysis of White Paper: Ten Best Content Management Software (CMS) to watch for in 2016

Accessed via: http://b2b.cbsimg.net/whitepapers/Ten_Best_Content_Management_Software_(CMS)_to_Watch_for_in_2016.pdf

Summary of Paper

The purpose of this paper is to present some of the popular CMS system for 2016. The idea is to give people / businesses interested on creating website (with low or advance knowledge on developing/managing websites) different options for creating a website depended from their needs/their knowledge etc.

Analysis

The paper starts with an introduction to the importance of digital content for a business online, highlighting the need of a pro for designing, implementing and managing perfect digital content on the web.

The paper outlines the benefits of having a professional CMS such as efficiency, high search engine ranking, cross selling and more.

The following are the top best CMS according to this paper:

  • ocPortal
  • WordPress
  • Drupal
  • Joomla
  • MODX
  • ExpressionEngine
  • CushyCMS
  • SilverStripe
  • WebGUI
  • Concrete 5

The paper would be more helpful if it had a detailed tabular for compare and contrast; what are similarities? What are the differences between the systems? Which differences are the most significant? Security issues etc.

Classifying these systems based on any category they fall or belong to, it would guide the reader through the content and would help them understanding better systems and on choosing the right system they need.

Conclusion

Overall, the paper does not have a professional structure, it does not provide an abstract, background, conclusion etc.

 

Critical Analysis of Journal Article: Understanding the design of information technologies for knowledge management in organizations: a pragmatic perspective

Review

The aim of this paper is to outline knowledge management (KM) challenges, its relation to IT tools and its importance in organizations. The use of information management techniques and concepts to design and develop KM tools, seems to be the main concern for researchers (Butler & Murphy, 2007).

On one hand there were identified many IT artefacts for KM, but on the other hand these artefacts did not fulfill the needs of the organizations. However, authors focused their study specifically on the United Nations Population Fund (UNFPA) project.

After conducting various experiments with different tools which did not satisfy their needs because searchable document repositories did little to help share the practical knowledge of knowledge workers (Butler & Murphy, 2007), the UNFPA came up with their own product called Portable Knowledge Asset Development System (pKADS).

A significant challenge in the implementation successfully of KM is a set of design principles to guide the development of a core KM tool for KMS (Butler & Murphy, 2007).

Additionally, KM can be implemented through approaches, tools and also by considering ontological and epistemological issues when facing challenges in the design process.

In this paper, authors represented IS from a philosophical perspective by drawing on phenomenology, pragmatism and hermeneutics (Butler & Murphy, 2007).

Conclusions

Authors did very qualitative research supporting it by several studies. As far as originality of the paper is concerned, the paper is original which is based on practical examples such as implementation of pKADS tool.

References:

  1. Butler, T. and Murphy, C. (2007), Understanding the design of information technologies for knowledge management in organizations: a pragmatic perspective. Information Systems Journal, 17(2), pp.143-163.

VIDEO – ERP vs CRM


The difference between CRM and ERP

Overview
Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) are similar in many ways, they both manage important information for the company by giving the power to control their achievements in the market.

Even though these two systems looks similar to each other, their core functionalities are completely different.

ERP System – is the ultimate solution for connecting all parts of a business organization to single database. ERP systems provides a collection of integrated modules such as: accounting, warehouse, inventory and supply chain.
ERP Key Connections

When we use ERP, we can have many benefits and these are shown below:

  • Provide a range of financial reports
  • Maintain a complete database of employee information
  • Facilitate vendor selection, price negotiation
  • Integrate information on forecasts, orders, production capacity, BOM (billing of material)
  • Identify inventory requirements, inventory availability, replenishment rules, inventory tracking
  • Facilitate supplier and customer management

CRM System – will be life changing for managing customer information. Basically, CRM provides the information that a company need to manage customers. Beyond the technology CRM is also a work philosophy for which the system merely serves as a receptacle (Magaña & Whitehead,2010)

CRM Key Connections

As far as CRM is concerned, we can describe it in some ways such as:

  • Sales – information on orders, track opportunities
  • Quality – tracking the performance and activities of resources
  • Support – track cases, provide services, conduct trainings

Summary

ERP

  • Plans the processes of the organizations
  • Oriented towards enterprise
  • Focused in reducing costs

CRM

  • Helps the organization to build long term and better relations with customers
  • Oriented towards customers
  • Focused on increasing sales

Referendes:

  1. Magaña, A. & Whitehead, M 2010, Implementing Sugarcrm 5.X : Install, Configure, And Administer A Robust Customer Relationship Management System Using Sugarcrm, Birmingham, U.K.: Packt Publishing, eBook Collection (EBSCOhost), EBSCOhost
  2. Stevenson, J.W. (2015). Operation Management (12th). New York: MCGraw-Hill Education

Webinar by Imperva: Building Applications in the Cloud

Host:
Andrea Colangelo, Head of Content Strategy, Cloud Academy Inc

Panelists:
Carrie McDaniel Product Marketing Manager, Imperva
Pravin Rasiah, Senior Product Manager, Imperva

Review
In this webinar presenters were focused on security in the cloud. Security is a very complex issue that any company need to take seriously to protect its own data. As it is very broad subject with many different problems to discuss, presenters tried to present us cyber threats from cloud point of view.
The webinar start with an introduction of Imperva as a company, then introduces their Web Application Firewall for applications that are being run on Amazon Web Services as right approach to protect cloud infrastructure in any application.
When Gartner worked in the research regarding web application firewalls versus traditional technologies. A report was released which had this dedication to web application firewalls and the things they brought to the organizations. So here the distinction is made between web application firewall technology and traditional technology. SecureSphere WAF as mentioned by Gartner is the only solution featured in the leader category which has vendors that had the possibility to shape the market by bringing additional capabilities in their offering, and also raising attention to the importance of those features. So at Imperva we see organizations in the world are more and more migrating their IT infrastructure to the cloud. Cloud computing makes possible to the organizations to spent less time and expense of building a data center, and when companies move to the cloud they can utilize their applications faster and they can scale their application deployments on demand which lowers operational costs.

Imperva – one of the biggest players in the field. The only leader in the 2013 Magic Quadrant for Web Application Firewalls by Gartner (American research delivering technology researches)
Imperva’s Web Application Fireall is called SecureSphere Web Application Firewall (WAF) and its objectives are:
• WAF needs to be accurate;
• WAF needs to learn applications by profiling you;
• WAF needs to be able to identify when something is wrong with HTTP mechanics;
• WAF should help prevent fraud by detecting user devices that are infected with malware that may be suspicious.

Critical Analysis of White Paper: Buyers’ Guide to ERP Business Management Software

Accessed via: http://b2b.cbsimg.net/whitepapers/Cloud_Industry_Forum___Buyers_Guide_to_ERP_Business_Management_Software_1_.pdf

Summary of Paper

This whitepaper outlines the value Enterprise Resource Planning (ERP) can bring to a business, its importance on transforming a business, the way how businesses can benefit from Cloud ERP solutions and considerations that need to make organizations before implementing an ERP system.

The Value of ERP

ERP systems “help employees to do their jobs more efficiently by consolidating the use of disparate systems, removing isolated spreadsheets and breaking down barriers between departments or business units”(Cloud Industry Forum, 2015)

According to Stevenson (2015) there are three major reasons why companies undertake ERP:

  • To integrate financial data
  • To standardize manufacturing processes
  • To standardize HR information

The way on how to realize the full benefits and value from ERP investment continues to challenge researches (Nwankpa, 2015) and this paper does not provide any efforts toward this area.

Cloud ERP Solutions

As more and more IT services are moving to the cloud, organizations might need to consider moving their ERP systems also to the cloud. This paper offers an analysis of the framework on the way how to choose when buying an ERP system, and it also provides a very useful detailed table for comparing and highlighting benefits of on-premise and Cloud-based ERP systems.

On-premise ERP solutions – ERP systems are installed locally and managed by IT staff

Cloud ERP solutions – in which the ERP system is distributed from the cloud and accesses by end-users using a web browser.

Even though the papers include enough facts on On-premise ERP solution, it is more focused on the idea of Cloud ERP solutions offering benefits by listing advantages of Cloud ERP solutions over On-premises and also by highlighting seven bullets why businesses are moving to loud ERP.

Advantages:

  • Lower costs
  • Ongoing maintenance and updates
  • Existing customization and integration with the third party applications are unaffected by system upgrades
  • Uptime, continuity and system performance are managed by the vendor, not the customer

Benefits:

  • Flexibility
  • Scaling to match growth
  • Mobility
  • Cost saving
  • Security
  • Automated updates
  • Gaining s ‘single version of the truth
  • Compliance and Governance – almost as a by-product

The author also lists questions that an organization can answer for choosing whether they want to jump to cloud ERP or not. Listed below are the questions to be considered whether the on-premise ERP solution is capable of support the future strategy of the business:

  • Is your business experiencing rapid growth?
  • Is your business seeking new markets to enter?
  • Does your business operate in multiple geographies?
  • Are you reliant on spreadsheets to consolidate information between departments and regions for reporting?
  • Would employees benefit from having real-time access to your business applications 24/7?
  • Does your business plan include mergers, acquisitions or a probable IPO?
  • Will your current business management systems be able to support your future business requirements?

(Cloud Industry Forum, 2015)

Conclusion

Overall, the paper is written in a very professional way, well structured and the issues that were addressed are very well explained.

In this paper were analyzed only pros of moving ERP services to the cloud, rather than analyzing also cons or negative sides such as data risks, loosing the control of critical data, and organizational resistance etc.

From this paper it is obvious that ERP in the cloud is the future and no matter the size of the company, they should all consider this option if they want to have lower costs.

References:

  1. Buyers’ Guide to ERP Business Management Software, (n.d.). Retrieved from http://b2b.cbsimg.net/whitepapers/Cloud_Industry_Forum___Buyers_Guide_to_ERP_Business_Management_Software_1_.pdf
  2. Nwankpa, K.J. (2015), ERP system usage and benefit: A model of antecedents and outcomes, Computers in Human Behavior, Volume 45, 335-344
  3. Stevenson, J.W. (2015). Operation Management (12th). New York: MCGraw-Hill Education

Critical Analysis of Journal Article: “Challenges to information systems: time to change” by Ray J. Paul

Review of “Challenges to information systems: time to change” by Ray J. Paul
Published in: European Journal of Information Systems (2007) 16, 193-195

The author seeks to address the challenges that affects IS as a field. Throughout his outline he has presented an analysis of challenges to IS, which were identified and demonstrated by 5 (five) different challenges such as:

  1. Nobody seems to know who we are outside the IS Community
  2. Demand from students to study IS is generally dropping, and it is particularly rapid in the U.S.A.
  3. Research publications in IS do not appear to be publishing the right sort or content of research
  4. Journal League Tables
  5. What is an Information System?

Analysis

The research issues that were addressed in this paper were very general. The author wrote this article based on his own opinions mostly. There is no information provided to support his written work.
However, the challenge of producing a definition for information systems is the most effective and beneficial bullet of his paper. For many reasons a confusion is created between IS and IT, and here comes the author’s contribution on this matter since he clearly separates IS from IT. Paul(2007) sees IT as “a collection of devices, software and accessories, which when combined might provide a part or all of the delivery mechanism for any IS that uses this mechanism” whereas “IS is what emerges from the usage that is made of the IT delivery system by the users (whose strengths are that they are human beings not machines).” Checkland and Holwell (1998) sees IS as marking the organizational need to manage the use of IT in relation to an organization’s activities and intensions. According to Boland and Hirschheim (1985) “IS is concerned not only with the development of new information technologies but also with questions such as: how they can best be applied, how they should be managed, and what their wider implications are.”

Conclusions

Overall the research question is clearly stated, it addresses five challenges to the IS field. As the IS is very broad field there is always a need to address challenges that faces it, so any contribution towards it is very important.

References:
  1. Paul, J.R. (2007), Challenges to information systems: time to change, European Journal of Information Systems, 16, 193-195
  2. Boland, R.J. and Hirschheim, R.A. (1985), Series Introduction to the first volume of the Wiley Series on Information Systems
  3. Checkland, P. and Holwell, S. (1998), Information, Systems and Information Systems – making sense of the field

DBAT – Tool for administrating databases

In our modern society, the need for protecting information is increasing rapidly. All these information are saved into a database. When developing a database we should consider many things or challenges that might show up. Therefore, the hardest challenge is the security of the information which in most cases is crucial. Big organizations such as banks, government, military etc. that are dealing with internal/personal data sure enough are not willing to make  their data accessible to anyone who is not authorized to see or modify. The security of information becomes more complex when we receive requests with requirements such as “the DBA can not read the database because it contains sensitive data”.

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