Automated Business System


Automated Business System

In my two previous posts I choose to focus more on the necessary IT/IS tools and Career paths in IT/IS. Now I’m going to look at one of the topics discussed in week 2 and look directly to another aspect of information technology and how it relates to business.

In the week 2 lecture we look into Business Processes. According to Whiteley (2013), this process clearly identifies inputs and outputs with a beginning and end, with specific ordering of work activities across time and place. After considering business processes we look more into different Systems involved in this process and part of which that was discussed was Enterprise system.

Fig 1.Enterprise Resouce Planning (Vangie)

The Enterprise system which comprises different types of systems, one of which was Enterprise resource system showed how third-party applications software provides organisations with system integration across a range of standard business processes.

The lecture does open me to the world of business and the use of information systems and Technologies in several business organisation. Having little experience working with amazon, i begin to imagine how this company brings all there business process all together and how they manage to meet up with millions of customer’s delivery at a very fast pace. I found the task overwhelming, due to the variety of aspects to the task.

Fascinated by this, i questioned how this could be achieved with few staff compared to millions of customers amazon had. Through my quest for learning, I came across an article, which discusses the best way business processes could be managed, using Automating software to Automate business processes.

What is Automated Business Process?

Fig. 2 Business Automation Chart IndiaMart.

It can’t be easy managing multiple processes in business all at the same time, and it’s not always helpful when Software applications float around on different platform. Automate is the simple solution to automating IT and business processes. Automate gives you a central connected location where all systems or business processes can be managed. You can utilise automate on business premises or using clouds.

How does it work?

Automate intuitively automate your IT processes without the need for writing code by simply dragging and dropping millions of pre-action activities. You can build customer solutions for your business, set up unique tasks to be figured by real time events and you can extracts data from tons of applications.

Automate brings you combine power of IT process automation with applications integration on one single platform.

How Has IT Been Used for Automating Business Processes?

Varieties of tasks can be automated in business using IT, which helps businesses to reduce cost and increase efficiency. Some of which includes:


Businesses send tons of emails to distribute information to customers and staff. For example, In Microsoft Outlook there is a functions used in merging mail together and is used to send loads of email to numerous recipients.

Customer Service

The customer service help desk is replaced by an automated system in man businesses. Software developed for customer services helps reduce costs and increase customer service efficiency. Kayako, Parature and Zoho are good examples of softwares developed for this services.

Shopping Carts

Fig. 3 e-shopping (Suzanne, 2017)

When a customer shops Online, the online shopping carts system collects customers information and saves it on the customers database. The business has access to this information, and can use it as it is sees fit.

CRM Software

Software’s are designed so that when a company puts a business plan into the database, the software can automatically place the plan into many different databases, for instance a plan for a recruitment exercise. Some of the software used include Oracle’s Siebel and Microsoft Dynamics.

ERP Software

This software contains different modules designed to handle a particular facet of the business. For example, CRM is one module in some ERP software products. Examples of other modules include manufacturing, project management, finance and accounting, supply chain management. Each module acts as a source of information for the company members. Some of the software use include Oracle E-Business Suite and Sage ERP X3.

Take time to watch this short video on how to automate your business.

Hopefully, with this in mind, we can all be better equipped entrepreneurs. Don’t forget to drop your feedback!


  • Aleksander, V. (2014, 14 July). How to Automate Your Business by Creating Powerful Systems. [Video file]. Retrieved from
  • Boyd, J. (2017).How Has Information Technology Been Used for Automating Business Processes? [online] Available at: [Accessed 14 Mar. 2017].
  • Suzanne, K. (2017, 10 February). Principles of Systems Development week 2 [power point slides]. Presented at Maxwel 719 Lecture at University of Salford.
  • Vangie, B. (n.d). Enterprise resource planning. [Photograph]. Retrieved from
  • Whiteley, D. (2013). An introduction to information systems. Houndmills: Palgrave Macmillan.

My Career Aspiration

Hello Everyone, thank you for checking back on my blog. In my first blog we have looked at how HTML and CSS can help in businesses. We can see how useful this computer languages are to business and life’s in general.

On this second blog i will talk on why i embark on this part i am presently and all that add up in making this decision to study business information technology and hope to stimulate you all to choose a career path in IT/IS.

Contributors to Career Choice!

Why this choice?

My enthusiasm for both IT and businesses has led me to pursue a degree that involves both Business and Information Technology. According to Benjamin Disraeli  (1872, p.8) “the secret of success is constancy to purpose.” Doing a thing is never the same as knowing why you are doing it and not only doing it and stop, but been consistent with doing it gives the desirable result. I was first introduce to the IT/IS word during my time as a football coach. I was so surprised at how Data can be used to predict so much about different opponents, analyse how they play there football,  and how this data was Processed, stored and retrieved. The Data analyst for the football club was accolade with so much respect and he did make work much easier for me. This  motivated me to learn more about how the system work and this drive has got me where i am presently.

Week three tutorial introduces us to information system in businesses and i was not surprised to see the third slide showing a Germany football team picture. This thus re-ignite my drive towards achieving my purpose and ending up to become a System analyst in the nearest future. This requires of me to learn and understand what a system is and understand the system of transforming several data to different information.

System and information system?

A system  is an organized whole comprised of interrelated  components  that interact in a distinct way to achieve a common purpose. while, An information system can be defined as “a business application of the computer. Information systems are an essential part of the infrastructure of an organisation”         (Whiteley, 2013).

The IT/IS industry is becoming more important and influential in the running of most businesses and corporations. This result in the ever growing request for individuals with considerable IT/IS knowledge. So much as emerge from industry and organisation, due to their numerous needs resulting in several areas demanding the attention of Information technology and Systems academics such areas Include Transaction Processing Systems, Functional Area Information Systems, Enterprise Resource Planning Systems, Health Informatics, Geographical information system etc.

What You Need To Be A System Analyst

If you will be making the same choice of career i made i will say you really don’t need a degree for entry-level positions with training and development opportunities but you must realize that most systems analysts are graduates in IT and business subjects.

If your degree is in a business-related subject, no need to worry, all you will need is to show strong interest in, and a clear understanding of technology and information management systems, qualifications outside your degree will be a good addition as long as is relevant to IT/IS.


The video below will show you step by step guides to become a system analyst.

Thanks for your time. I hope to see you here next week as we look at several other choices related to IT/IS. Don’t forget to drop your feedback! See you at the top.